Motadata ITSM Documentation
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Contents:

  • Quick Setup Guides
  • Installation Guides
  • Integration Guide
  • Release Notes
  • Motadata Build Archive
  • Request Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Service Catalog
    • Introduction
    • Service Catalog Workflow
    • Create a Service Category
    • Creating a Service Catalog Template
    • Creating a Service Item
    • Creating a Request from a Service Item
  • Contract Management
  • Purchase Management
  • Report Management
  • Administration Manual
  • Asset Management
  • Patch Management
  • Package Management
  • Motadata Dashboard
  • Project Management
  • Task Management
  • Motadata Plugins
  • User Profile
  • Customer Portal Guide
  • ITSM Use Cases
  • FAQ
Motadata ITSM Documentation
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  • Service Catalog
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Service CatalogΒΆ

  • Introduction
    • What is an IT service catalog?
    • Use Case
  • Service Catalog Workflow
  • Create a Service Category
    • Adding Service Catalog Categories
  • Creating a Service Catalog Template
    • New Service Catalog Template
      • Create Form
      • Create Workflow
      • Define SLA
      • Approval Workflow
      • Adding Tasks
      • Create a Scenario
  • Creating a Service Item
  • Creating a Request from a Service Item
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