Administration Manual¶
- Introduction (Administration)
- Admin User Management
- Manage Requestors
- Requestor Groups
- Managing Technician
- Technical Groups
- Technician Roles
- Preference
- Not Allow Concurrent User logging
- Allow Guest Requesters to Report a Request:
- Allow Technician to Report a ticket from a Guest Requester:
- Allows Requester to link Asset:
- Allow Requesters to Report a Request with Location:
- Allow Technician for Do Not Disturb mode:
- Auto Identify User of the Asset:
- Auto Identify Location of the Asset:
- User Story
- Requestor Accounts
- Admin Automation
- IT Infrastructure
- Organization
- Admin Customization
- Setting Up Helpdesk
- Patch & Package Deployment
- Asset Management
- System
- Location Scope