Change Management

Change Management

• Introduction to Change Management
  • What defines as a Change?
  • Benefits of Implementing Change Management
• Submitting a Request for Change (RFC)
• Change Workflow
• Change Custom Rules
• Change List View
  • Managing Announcements from Change
• Searching Changes
  • Using Search Bar
  • Using Filters
• Assigning a Change
• Inside a Change
  • Change Details View
  • Modifying a Change’s Subject and Description
  • Classify an Change
  • Adding People to Change
    • Change Implementer
    • Change Manager
    • Change Reviewer
  • Linking Knowledge with Change
  • Collaborate, Schedule and Planning
  • Adding Relations
  • Approval in Change
    • Different States in an Approval Process
    • Manually Adding Approval
    • Asking for Approval
    • Approval Process
    • Managing Approvals for Technician.
  • Time Log
    • Adding a Time Log:
    • Edit/Delete a Time Log:
  • Managing Tasks
    • Adding a Task
  • Add and Remove Watchers in a Change
    • Adding People as Watchers
  • Send Notifications from a Change
• Change Workflow without Rejection:
• Change Workflow with Rejection:
• Viewing Audit Trail of a Change
  • Viewing from Change List View:
  • Viewing from Change Details View:
• Bulk Update
• Deleting Changes