Motadata ITSM Documentation
latest

Contents:

  • Quick Setup Guides
  • Installation Guides
  • Integration Guide
  • Release Notes
  • Motadata Build Archive
  • Request Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Service Catalog
  • Contract Management
  • Purchase Management
  • Report Management
  • Administration Manual
    • Introduction (Administration)
    • Admin User Management
    • Admin Automation
      • Workflow Automation
      • Managing SLA
      • Workflow and SLA Use Case
      • Approval Workflow Automation
      • Setting Email Notifications
      • Integration with Third Party Services
      • Auto-Assignment
      • Scenario Automation
    • IT Infrastructure
    • Organization
    • Admin Customization
    • Setting Up Helpdesk
    • Patch & Package Deployment
    • Asset Management
    • System
    • Location Scope
  • Asset Management
  • Patch Management
  • Package Management
  • Motadata Dashboard
  • Project Management
  • Task Management
  • Motadata Plugins
  • User Profile
  • Customer Portal Guide
  • ITSM Use Cases
  • FAQ
Motadata ITSM Documentation
  • Docs »
  • Administration Manual »
  • Admin Automation
  • Edit on GitHub

Admin AutomationΒΆ

  • Workflow Automation
    • Workflow
  • Managing SLA
    • Create a SLA
    • Add a Service Level Agreement (SLA)
    • Edit Service Level Agreement (SLA)
    • SLA Monitor
    • Set Default SLA Due date
    • Manage SLA with Status
  • Workflow and SLA Use Case
    • User Story
  • Approval Workflow Automation
    • Approval Workflow
    • Allow Manual Approval
  • Setting Email Notifications
    • View Email Notifications
    • Modify Content of a Notification
    • Turn a Notification On/Off
  • Integration with Third Party Services
    • Jira Integration
    • Rest API Client
    • Edit Integration
    • Disable a API Integration
  • Auto-Assignment
    • Activate Auto-Assignment
    • Auto-Assignment Strategies
  • Scenario Automation
    • Create a Scenario
    • Enforcing a Scenario
Next Previous

© Copyright 2018, Motadata Technologies Private Limited Revision 1c8e2e35.

Built with Sphinx using a theme provided by Read the Docs.